Appointments

In the client portal this is where you see all your appointments with your practitioner. You can view upcoming and past appointments, open an appointment's details, and confirm or withdraw your attendance.

Overview

Route	/appointments, /appointments/:id
Audience	Client (mijn.scrivio.nl)
Required permissions	Signed in to the client portal

The screen has two tabs: Upcoming and Past. Each appointment is shown as a card with the title, date, time, and current status.

View upcoming appointments

1. Open Appointments from the menu.
2. The Upcoming tab is selected by default.
3. You see all appointments from today onwards, sorted by date.

If you have no scheduled appointments, the screen shows a message that there are no upcoming appointments.

View past appointments

1. Open Appointments from the menu.
2. Click the Past tab.
3. You see the appointments that took place before today.

When you switch tabs, the list reloads for the selected period.

Confirm attendance

For a scheduled, not-yet-confirmed appointment in the future you can confirm your attendance:

1. Click Confirm on an appointment card, or open the appointment and click Confirm at the bottom.
2. Confirm your choice in the dialog that appears.
3. The appointment status changes to Confirmed and you see a confirmation message.

Note: confirming is only possible while the appointment has not yet started and its status is still Scheduled.

Withdraw confirmation

If you have already confirmed an appointment, you can withdraw that confirmation:

1. Click Withdraw on a confirmed appointment, or open the appointment and click Withdraw at the bottom.
2. Confirm your choice in the dialog that appears.
3. The status returns to Scheduled.

View appointment details

1. Click an appointment card in the list.
2. The detail screen opens at /appointments/:id.

The detail screen shows the full details of the appointment:

Item	Description
Date and time	The day and time slot of the appointment
Location	Online, on location, or not specified
Organizer	The practitioner who scheduled the appointment
Description	Any notes attached to the appointment
Attendees	Other participants for a group appointment

Use the Back button to return to the overview.

Open the online meeting link

If the appointment is online, you find the meeting link on the detail screen under Location:

1. Open the appointment from the list.
2. Under Location, click the meeting link button.
3. The video meeting opens in a new tab.

If the link is not yet available, you see a message that the link will follow later. Ask your practitioner for the link if needed.

Load more appointments

The list shows a limited number of appointments at a time. Are there more appointments than shown?

1. Scroll to the bottom of the list.
2. Click Load more.
3. The next appointments are added below the existing list.

The Load more button only appears when there are more appointments to show.